Middle System Analyst

We’re hiring a Middle System Analyst to turn business needs into clear, scalable solutions. You’ll work with cross-functional teams to define requirements, support system design, and ensure smooth delivery. If you enjoy bridging business and technology, we’d like to hear from you!

Responsibilities:

• Gather and document requirements with stakeholders and cross-functional teams through interviews, workshops, and research.
• Refine requirements and deliver BRDs, SRS, API documentation, user stories, use cases, and acceptance criteria.
• Model processes using BPMN 2.0 (Camunda), UML, and contribute to high-level architecture views.
• Conduct as-is/to-be analysis, identify solution options, gaps, and trade-offs.
• Lead workshops, align teams, define scope, and present findings.
• Benchmark systems and best practices; propose pragmatic solutions aligned with business needs.
• Support backlog refinement and prioritization to align with KPIs and business outcomes.
• Create and maintain data models (ERDs, PK/FK, normalization) and support data mapping.
• Collaborate with Design to validate user journeys, wireframes, and prototypes (Figma); translate feedback into requirements.
• Work closely with QA on test scenarios, ensuring full traceability from requirements to test cases and UAT.
• Support integration design by interpreting Swagger/OpenAPI documentation, clarifying payloads, and validating API requirements.
• Manage requirements throughout delivery, align with goals and support adoption via release notes, guides, training, and updates.

What we Offer:

• Work on modern, scalable backend and frontend systems with real-world impact.
• Collaborative, supportive culture with mentorship and learning opportunities.
• Professional growth toward senior and lead roles.
• Experience with microservices and micro frontend architecture.
• Competitive salary and benefits in a safe, inclusive environment.
• An office located in City Point, with restaurants and coffee shops within walking distance.

To apply, send your CV to the e-mail address in the Apply for job button with the subject line: “Middle System Analyst”.

Only shortlisted candidates will be contacted.